High quality Retail Manager required with fine wine & spirits knowledge, great customer service & staff motivation skills for our award-winning fine boutique in Mayfair.
We are looking for strong management candidates to help lead our brilliant team at what we believe is simply one of the best wine and spirit shops anywhere in the World! You will be joining the managers team in the day to day operations and will help impulse the right dynamic in the team as well as support continuous growth of the company.
We have an opportunity for a charismatic, sales orientated manager to join our team at one of the Wine World’s most exciting ventures.
You should have a background in Fine Wine or Rare Spirit Retail, Luxury Goods or the wider Hospitality Industry & be comfortable motivating & challenging our team of talented Wine & Spirit Specialists to offer consistently exceptional customer service.
You should have a good understanding of the sales process & be ready to offer consistently excellent service to ensure an exceptional customer experience.
What do we expect from our new Shop Manager?
- Attending to customers in the Shop to ensure best possible service
- Monitoring and supporting shopfloor colleagues
- Managing the Enomatics ensuring daily maintenance
- Reporting H&S to relevant senior manager
- Liaising with security to ensure safety of the people and site
- Administrative duties including sending the daily reports
- Set up and closing the shop
- Processing refunds
- Maintaining fair treatment across the team and customers
Salary package £35,000 / £42,000 dependent upon experience.
The ideal candidate should have a good understanding of the London & Global fine wine market plus the ability & initiative to help drive the business forward as part of a dynamic management team – in return you will have the opportunity to work in an exciting, vibrant environment as part of a hugely talented team dealing with some of the World’s finest wines & rarest spirits. You will also have access to our sister companies Hide, Hideaway & The White Horse as part of an ever growing business.
Good spoken & written English essential.
If you would like to apply, please email your CV and cover letter to [email protected].