Auction FAQs
Bidding in one of our upcoming auctions? Read on for a breakdown of how it works...
How does an auction work?
We may things very simple at Hedonism Wines auction - simply enter the highest bid you're happy with for a particular item and sit back. The system will incrementally increase your high bid in £10 increments until someone outbids you.
You'll receive email notifications as the auction progresses letting you know what you've bid, if you've been outbid and whether you'd won or lost a particular lot.
What fees do I have to pay when bidding at auction?
At Hedonism Wines auction, you pay 0% commission. Added to that, all the stock listed in our auctions is duty paid, which means all the necessary taxes and duties have been settled. The prices you see are inclusive of UK VAT, so there are no hidden fees. You will pay the amount you bid plus any delivery charges that may apply.
How can I make a payment for the items I won?
Once the auction is over, you'll automatically be notified if you have won. Within 72 hours of the auction ending, a member of the team will be in touch to arrange payment and organise delivery of your order.
Can I cancel my bid?
Bids are final and binding once placed. Please ensure you're happy with your bid before submitting.
Can I view the items in person before bidding?
We offer viewing appointments for serious bidders to inspect the lots in person. Alternatively, we can arrange for detailed photographs to be provided. Please get in touch via the 'contact us' page.
How are the auction items delivered?
Depending on your location, your items will be delivered by Hedonism Wines' own vehicles or an alternative courier. You can also collect your auction purchases from our Davies Street store if that's more convenient.
Do you ship internationally?
Yes, we offer shipping to over 20 countries around the world, including the USA, Hong Kong, Singapore, Macau and Taiwan. Any auction purchases dispatched to these countries will not be subject to UK VAT, which means we can credit 20% of the purchase price before you pay. Once the wines are shipping overseas, local duties and taxes will apply. Please get in touch via the 'contact us' page for more details.
Can I sell my own wine and spirits through Hedonism Wines?
If you have wines and spirits you'd like to sell, please contact us either via the 'Sell My Fine Wine' or 'Sell My Whisky' pages.
Need further assistance?
Visit the 'contact us' page and get in touch with a member of the team directly. We have wine and spirits specialists on the end of the phone seven days a week.